【Policy】
Thank you for using Sile usa😀
Please refer to it before purchasing so that you do not have any problems with your purchase :)
【Shipping information】
-Free delivery of all orders over $150.
-Shipping charge will be applied for orders below $150.
-Delivery takes about 3-7 days (excluding weekends/holidays) after payment (deposit) is confirmed.
-Product reorders may take up to 4 weeks or more.
-Depending on the situation, we will notify you through a separate notice/text in case of stock delay or out of stock.
【Regarding the items listed before purchase】
-Sile usa, the seller, is not responsible if the number or address before purchase is not entered or entered incorrectly.
-We help with delivery to the number and address listed, so please check once more when ordering.
【Refunds in case of out of stock】
-If the product you purchased is out of stock, we will notify you individually through text message.
-Please note that if you do not receive a response for more than 3 days from the date notified as out of stock, we will arbitrarily assist you with a refund.
【Exchange and Return Information】
-If you wish to exchange or return, please send us an e-mail within 7 days from the date of receipt.
-If there are no abnormalities after inspection, the processing is completed.
- Cancellation, color change, or return after purchase, such as items that have been used once or items that have been washed, are not allowed.
- Exchanges and returns are not possible in case of a simple change of mind.
-The size may differ by 1-3cm depending on the measurement method. This is not a bad reason.
- Exchanges and refunds are not possible if the components are lost or the tags have been removed.